The Emirate's Crown Prince, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum on Saturday stated that Dubai has become the world's first government to become paperless, citing savings of USD 350 million and 14 million person-hours.

The Dubai government's internal and external transactions and procedures are now totally digital and governed by a comprehensive digital government services platform.

In a statement the emirate's crown prince, said, "The achievement of this target marks the beginning of a new stage in Dubai's journey to digitise life in all its aspects a journey rooted in innovation, creativity and a focus on the future."

“All internal and external transactions and procedures in the Government of Dubai are now 100% digital and managed from a comprehensive digital government services platforms,” said Hamad Al Mansoori, Director General, Digital Dubai.

The Dubai Paperless Strategy was conducted in five phases involving a distinct set of Dubai Government institutions.

The plan had been completely implemented throughout all 45 government bodies in the emirate by the end of the fifth phase. These organisations offer over 1,800 digital services and over 10,500 essential transactions.

According to the statement, collaboration and integration among participating businesses enabled the automation of processes and services offered to consumers, resulting in a reduction in paper usage of more than 336 million sheets.

The Dubai Now application, which provides access to more than 130 smart city services in 12 primary categories, will also assist deliver outstanding experiences for residents as per the statement.

The Dubai Government's complete digital transformation will improve the smart city experience for all residents by eliminating the need for paper transactions and documents, whether handed out to customers or exchanged between employees across government entities.

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